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Believing that I registered the product in my name with my email address and installed it in the same computer that hanged up and of course the same serial number , can you help me reinstall my microsoft office ? This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. Did this solve your problem? Yes No. Sorry this didn't help. Skip to main content. Site Feedback. This problem occurs because the Office for Mac licensing file is missing or because the Installation ID for the license does not match the installation ID of the computer on which Office for Mac is installed.

These are example scenarios when this may occur: This is an unsupported configuration by Office for Mac.

OFFICE 2011 PRODUCT KEY

You copy all Microsoft Office for Mac folders and files, including the licensing file, to a second computer, and then you try to start an Office application on the second computer. In this case, you are prompted for license information because the information for the program and for the second computer does not match. You copy all Microsoft Office for Mac folders and files except the licensing file to a second computer, and you try to start an Office application on the second computer.

In this case, you are prompted for license information because the information for the program is missing. Your licensing files are corrupted. Your Office for Mac installation is corrupted. The name of your computer's hard disk drive contains special characters. For example, the name contains slashes.

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Last Updated: Apr 16, Did this solve your problem? All the best, Mattia. Ahhh, shit. I just cloned my HDD to a new, larger one over the weekend, and Office is asking for my product key again.


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  8. I have the contents of my com. It looks like another day with reduced productivity until I get home this evening. So what other products de-activate themselves on a simple HDD clone? If you did a simple HD clone nothing should reset.

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    My entire Mac deployment setup uses HD cloning at the core and I've never had the office licensing reset. Fenis-Wolf wrote: Well it's asking for my product key again, so I must have done something to piss it off! I cloned my Maybe it did this because I was running office apps during the cloning process?

    Your Answer

    Hard to say, there were no errors. Anyways I had my serial handy so I'll be telling the help desk guys that they need to locate the key before cloning a user's system.

    Question Info

    Tried copying over plist file as matyas. I hope we can find the serial.

    Find your product key for Office for Mac - Office Support

    It's definitely that file. Make sure you get it into the correct library folder. If I read the previous post correctly, copy the entire file Lastly make sure the permissions on the file are consistent with the rest of the folder. I had my hard drive replaced.

    Where do I find my Office for Mac 2011 product key?

    I used SuperDuper to clone then on the new disk I get asked to register the product key. I tried calling Microsoft. I tried copying plists from the Time Machine backup I also made.